Clarion Housing Association Limited (201915325)
This complaint is about the landlord’s handling of: The replacement of tiles in the resident’s kitchen. Works to the resident’s garden and fence.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Clarion Housing Association Limited (202111638)
This complaint is about the landlord’s response to the resident’s request to install motorised blinds to the outside of the property.
Gentoo Group Limited (202200176)
The complaint is about the landlord’s handling of: Report of repair issues to the roof. Report of repair issues to patio doors. Report of repair issues to windows. The resident’s request for compensation for redecoration following fire place removal. The resident’s report of damage to the fencing. The formal complaint.
Longhurst Group Limited (202202236)
The complaint is about: The landlord’s response to the resident’s request to be reimbursed for increased water bills following a leak. The landlord’s complaint handling.
Metropolitan Thames Valley Housing (202001603)
The complaint is about the landlord’s response to the issues with rubbish disposal on the estate.
One Manchester Limited (202125957)
The complaint is about the landlord’s handling of the resident’s reports about its paving slab repairs to the front and rear of his property.
The Guinness Partnership Limited (202110442)
The complaint is about the landlord’s handling of: The resident’s reports of repairs. The associated complaint.
Vivid Housing Limited (202127008)
The complaint is about the landlord’s response to the resident’s request to succeed to his late parents’ tenancy.
Wandle Housing Association Limited (202200372)
The complaint is about: The size of the replacement toilet provided by the landlord. The associated complaint.
GreenSquareAccord Limited (202126969)
The complaint is about the landlord’s handling of the resident’s report of a leak, and the subsequent repairs.