Metropolitan Thames Valley Housing (202122065)
The complaint is about the landlord’s handling of: The resident’s reports of faulty television aerial sockets. The associated complaint.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
Loading...
Westminster City Council (202102498)
The complaint is about the landlord’s response to the resident’s reports of antisocial behaviour (ASB) from his neighbour.
Lewes District Council (202110510)
The complaint is about the landlord’s: Handling of adaptations to the bathroom at the property and related repairs. Complaint handling.
London Borough of Hackney (201715166)
The resident’s complaint is about the landlord’s handling of repairs and his complaint.
Settle Group (202122039)
The complaint is about the landlord’s handling of the resident’s reports of: the property’s poor condition including damp and mould and damage to the windows. damage to the flooring. heating issues.
Tower Hamlets Homes (202120234)
The complaint is about the landlord’s handling of: Repairs to the resident’s heating. The associated complaint.
Westminster City Council (202126442)
The complaint is about the landlord’s handling of repairs following a water leak into the resident’s property.
Wokingham Borough Council (202108469)
The complaint is about the tone and content of the landlord’s warning letter to the resident, and an associated email.
Clarion Housing Association Limited (202205716)
REPORT COMPLAINT 202205716 Clarion Housing Association Limited 4 September 2022 Our approach What we can and cannot consider is called the Ombudsman’s jurisdiction and is governed by the Housing Ombudsman Scheme. The Ombudsman […]
A2Dominion Housing Group Limited (202126092)
The complaint is about: The landlord’s handling of outstanding repairs works due to damp issues within the property. The landlord’s handling of the associated complaint.