We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202432929 Decision type Investigation Landlord North Devon Homes Landlord type Housing Association Occupancy Assured Tenancy Date 19 November 2025 Background The resident lives in the property, in a block of flats, which […]
Decision Case ID 202316703 Decision type Investigation Landlord Oxford City Council Landlord type Local Authority / ALMO or TMO Occupancy Assured Tenancy Date 19 November 2025 Background The resident moved from another social landlord’s property […]
Decision Case ID 202216787 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Secure Tenancy Date 19 November 2025 Background The resident holds a secure tenancy with the landlord in a 1 bed […]
Decision Case ID 202427051 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Leaseholder Date 19 November 2025 Background The property is a 1-bed flat. The resident experienced a leak into the property […]
Decision Case ID 202316491 Decision type Investigation Landlord Peter Bedford Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 19 November 2025 Background The resident has been a tenant with the landlord […]
Decision Case ID 202507370 Decision type Investigation Landlord Plus Dane Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 19 November 2025 Background The property is a flat within a block. The resident raised […]
Decision Case ID 202328138 Decision type Investigation Landlord Rotherham Metropolitan Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 19 November 2025 Background The resident’s tenancy began on 27 October […]
Decision Case ID 202438607 Decision type Investigation Landlord Southern Housing Landlord type Housing Association Occupancy Assured Tenancy Date 19 November 2025 Background The resident raised a disrepair case and following a pre-action settlement the landlord […]
Decision Case ID 202331964 Decision type Investigation Landlord Windrush Alliance UK Community Interest Company Landlord type Housing Association Occupancy Licence Date 17 November 2025 Background The resident had a licence with the landlord, and she […]
Decision Case ID 202300470 Decision type Investigation Landlord Community Gateway Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 18 November 2025 Background The resident lives in a 1-bedroom flat. He wanted to move […]