London & Quadrant Housing Trust (202411110)
The complaint is about the landlord’s handling of the resident’s: Reports of issues with the back door. Associated complaint.
Decisions
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Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
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London & Quadrant Housing Trust (202420420)
REPORT COMPLAINT 202420420 London & Quadrant Housing Trust (L&Q) 11 July 2025 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances […]
London & Quadrant Housing Trust (202426266)
The complaint is about the landlord’s handling of: the resident’s reports of a leak and remedial repairs. the associated complaint.
London Borough of Lewisham (202424214)
The complaint is about the landlord’s handling of the resident’s reports of damp and mould.
Metropolitan Thames Valley Housing (MTV) (202419735)
The complaint is about the landlord’s response to the resident’s reports of a leak. The Ombudsman has also considered the landlord’s complaint handling.
Peabody Trust (202217418)
The complaint is about the landlord’s handling of the resident’s reports of: Roof leaks. Fly infestation. We have also considered the landlord’s complaints handling.
Peabody Trust (202428118)
The complaint is about the landlord’s: Response to the resident’s reports about leaks into her property. Complaints handling.
Saxon Weald (202330835)
The complaint is about the landlord's response to the resident's reports of noise transference from neighbouring properties .
Sheffield City Council (202322333)
The complaint is about the landlord's handling of the resident’s reports of Antisocial Behaviour (ASB) from her neighbour.
Southwark Council (202420688)
The complaint is about the landlord’s handling of: Reports of sewage smells inside and outside the property. The associated complaint.