Decisions

We publish decisions as part of our commitment to being open and transparent.

Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.

In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.

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Stonewater Limited (202405406)

  Decision Case ID 202405406 Decision type Investigation Landlord Stonewater Limited Landlord type Housing Association Occupancy Assured Tenancy Date 2 June 2026 Background The resident is vulnerable and has mental health conditions, which the landlord […]

A2Dominion Housing Group Limited (202534568)

  Decision Case ID 202534568 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 1 June 2026 Background The resident lives in aflat which is serviced by a […]

London Borough of Islington (202532654)

  Decision Case ID 202532654 Decision type Investigation Landlord London Borough of Islington Landlord type Local Authority Occupancy Secure Date 1 June 2026 Background The landlord attended the resident’s property to repair a leak in […]

Metropolitan Thames Valley Housing (MTV) (202407549)

  Decision Case ID 202407549 Decision type Investigation Landlord Metropolitan Thames Valley Housing (MTV) Landlord type Housing Association Occupancy Licence Date 19 May 2026 Background The resident reported problems with her fire door and a […]

Peabody Trust (202312953)

  Decision Case ID 202312953 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Assured tenancy Date 1 June 2026 Background The resident lives in a flat with his partner and 5 children. […]

Royal Borough Of Greenwich (202404776)

  Decision Case ID 202404776 Decision type Investigation Landlord Royal Borough Of Greenwich Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 1 June 2026 Background The resident reported repairs to her […]

A2Dominion Housing Group Limited (202409519)

  Decision Case ID 202409519 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 29 May 2026 Background The resident, who is disabled, lives in a ground floor […]

A2Dominion Housing Group Limited (202501751)

  Decision Case ID 202501751 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 29 May 2026 Background In March 2025, the resident asked the landlord to remove […]

Amplius Living (202344683)

  Decision Case ID 202344683 Decision type Investigation Landlord Amplius Living Landlord type Housing Association Occupancy Leaseholder Date 29 May 2026 Background The property is a 2-bedroom first floor flat. In 2022 the resident asked […]

Citizen Housing Group Limited (202407664)

  Decision Case ID 202407664 Decision type Investigation Landlord Citizen Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 29 May 2026 Background The resident had a phone call with the landlord on […]