Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
Decision Case ID 202413428 Decision type Investigation Landlord Amplius Living Landlord type Housing Association Occupancy Assured Tenancy Date 18 December 2025 Background The resident lives in a sheltered bungalow with an alarm system connected to […]
Decision Case ID 202435047 Decision type Investigation Landlord Amplius Living Landlord type Housing Association Occupancy Assured Tenancy Date 18 December 2025 Background The resident lives with her 4 children. She said 3 of her children […]
Decision Case ID 202328326 Decision type Investigation Landlord Anchor Hanover Group Landlord type Housing Association Occupancy Assured Tenancy Date 18 December 2025 Background The resident is a variable service charge payer. In November 2022, the […]
Decision Case ID 202344745 Decision type Investigation Landlord Arun District Council Landlord type Local Authority / ALMO or TMO Occupancy Flexible Tenancy Date 18 December 2025 Background The property is a 2-bedroom house. On 24 […]
Decision Case ID 202323260 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 18 December 2025 Background The resident lived in a property managed by the landlord […]
Decision Case ID 202424542 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 18 December 2025 Background The resident lives in a house with 2 young children. She […]
Decision Case ID 202514515 Decision type Investigation Landlord First Choice Homes Oldham Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 18 December 2025 Background The resident has a joint tenancy with his partner, […]
Decision Case ID 202446617 Decision type Investigation Landlord GreenSquareAccord Limited Landlord type Housing Association Occupancy Secure Tenancy Date 18 December 2025 Background In mid-2024, the resident experienced a rat infestation and a roof leak that […]
Decision Case ID 202407518 Decision type Investigation Landlord Hyde Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 18 December 2025 Background The resident lives in a 3-bedroom house with her 5 children. […]
Decision Case ID 202328285 Decision type Investigation Landlord Leeds City Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 18 December 2025 Background The resident lives in a 3-bedroom house […]