Clarion Housing Association Limited (202423108)
The complaint is about the landlord’s handling of the resident’s: Concerns about the security of the communal bike store. Request for compensation following the theft of her bike.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Clarion Housing Association Limited (202423789)
The complaint is about the landlord’s handling of the installation of an intercom system. We have also considered the landlord’s complaint handling.
Great Places Housing Association (202325840)
This investigation considers: The landlord’s response to the resident’s reports of a faulty freezer. The resident’s reports of repairs to a patio door. The landlord’s complaint handling.
GreenSquareAccord Limited (202342489)
The complaint is about the landlord’s response to the resident’s request for the installation of a wet room.
Incommunities Limited (202341257)
The complaint is about the landlord’s handling of the resident’s concerns regarding the communal TV aerial.
London Borough of Ealing (202427554)
The complaint is about the landlord’s response to the resident’s reports of disrepair to the bathroom and kitchen. We have also considered the landlord’s complaint handling.
London Borough of Enfield (202338681)
The resident’s complaint is about the landlord’s handling of a boiler replacement. We have also considered the landlord’s handling of the associated complaint.
London Borough of Hackney (202315092)
The complaint is about the landlord’s handling of: The resident’s rehousing request. The complaint.
London Borough of Hackney (202342863)
The landlord’s handling of reports of a: Leaking pipe in the kitchen and subsequent remedial works. Damp and mould due to the leaking pipe. Complaints handling
London Borough of Hackney (202419509)
The complaint is about the landlord’s handling of the resident’s: Assignment applications. Succession application. We have also considered the landlord’s complaint handling.