Decisions

We publish decisions as part of our commitment to being open and transparent.

Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.

In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.

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Housing Solutions (202314015)

  Decision Case ID 202314015 Decision type Investigation Landlord Housing Solutions Landlord type Housing Association Occupancy Assured Tenancy Date 4 March 2026 Background The resident told the landlord pigeons were nesting on her and her […]

Hyde Housing Association Limited (202333693)

Decision Case ID 202333693 Decision type Investigation Landlord Hyde Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 4 March 2026 Background The resident lives in a home with an enclosed passageway outside. […]

London & Quadrant Housing Trust (202507080)

  Decision Case ID 202507080 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenacy Date 4 March 2026 Background The resident lives in the property with her 2 […]

London & Quadrant Housing Trust (202416740)

Decision Case ID 202416740 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 4 March 2026 Background The resident lives in a bedsit and requested a transfer […]

London Borough of Camden Council (202324675)

Decision Case ID 202324675 Decision type Investigation Landlord London Borough of Camden Council Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 4 March 2026 Background The resident lives in a flat within […]

Paragon Asra Housing Limited (202528879)

  Decision Case ID 202528879 Decision type Investigation Landlord Paragon Asra Housing Limited Landlord type Housing Association Occupancy Shared Ownership Date 4 March 2026 Background The resident is lead complainant for a group who of […]

Peabody Trust (202426508)

  Decision Case ID 202426508 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Assured Tenancy Date 04 March 2026 Background 1.               During 2024, the resident reported […]

Soha Housing Limited (202318986)

Decision Case ID 202318986 Decision type Investigation Landlord Soha Housing Limited Landlord type Housing Association Occupancy Shared Ownership Date 4 March 2026 Background The resident lives in a purpose-built block of flats, the landlord manages […]

The Guinness Partnership Limited (202345578)

Decision Case ID 202345578 Decision type Investigation Landlord The Guinness Partnership Limited Landlord type Housing Association Occupancy Applicant Date 4 March 2026 Background The applicant applied for a property the landlord advertised to let online. […]

Torus62 Limited (202347389)

Decision Case ID 202347389 Decision type Investigation Landlord Torus62 Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 4 March 2026 Background The resident reported a burst water pipe in December 2022. Water had […]