We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202431480 Decision type Investigation Landlord Central Bedfordshire Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 9 December 2025 Background The resident lives in a ground floor flat. […]
Decision Case ID 202514255 Decision type Investigation Landlord City of Lincoln Council Landlord type Local Authority Occupancy Secure Tenancy Date 9 December 2025 Background The resident is a tenant in a house with adaptations. Her […]
Decision Case ID 202334155 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Shared Ownership Date 9 December 2025 Background The resident told the landlord that repairs to a communal door […]
Decision Case ID 202345803 Decision type Investigation Landlord Curo Places Limited Landlord type Housing Association Occupancy Assured Tenancy Date 9 December 2025 Background The resident was living in a 1-bedroom semi-detached sheltered housing bungalow […]
Decision Case ID 202336055 Decision type Investigation Landlord First Garden Cities Homes Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 9 December 2025 Background The resident reported Anti-Social Behaviour (ASB)to the landlord […]
Decision Case ID 202401445 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Secure Tenancy Date 9 December 2025 Background The landlord sent an annual rent review letter to […]
Decision Case ID 202447122 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 9 December 2025 Background The resident lives with her daughter in a ground floor […]
Decision Case ID 202400313 Decision type Investigation Landlord Metropolitan Thames Valley Housing (MTV) Landlord type Housing Association Occupancy Assured Tenancy Date 9 December 2025 Background The resident has lived in the property […]
Decision Case ID 202335314 Decision type Investigation Landlord Sanctuary Housing Association Landlord type Housing Association Occupancy Assured Tenancy Date 9 December 2025 Background The resident reported antisocial behaviour (ASB) from the neighbouring flat that adjoins […]
Decision Case ID 202328477 Decision type Investigation Landlord Southern Housing Landlord type Housing Association Occupancy Assured Tenancy Date 9 December 2025 Background The resident complained about the landlord’s handling of leaks into her home, […]