Citizen Housing (202329922)
The complaint is about the landlord’s response to the resident’s reports of damp and mould.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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City of Westminster Council (202305067)
The complaint is about the landlord’s handling of: Repairs at the property. The associated complaint.
Clarion Housing Association Limited (202231118)
The complaint is about the landlord’s handling of repairs to the communal door.
Clarion Housing Association Limited (202309690)
The complaint is about the landlord’s response to: The resident’s requests for adaptations and repairs at the property. The associated complaint.
Curo Places Limited (202317590)
This complaint is about the landlord’s handling of the resident’s concerns about the car parking facilities on his estate.
Fairhive Homes Limited (202334997)
REPORT COMPLAINT 202334997 Fairhive Homes Limited 31 March 2025 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. […]
Golding Homes Limited (202410615)
The complaint is about the landlord’s handling of the resident’s reports of a leak from her shower. The Ombudsman has also investigated the landlord’s handling of the associated complaint.
Great Places Housing Association (202318060)
The complaint is about the landlord’s handling of: Defect repairs. The resident’s complaint.
GreenSquareAccord Limited (202418468)
The complaint is about the landlord’s handling of: Roof repairs including the gutters, fascias and eaves. The complaint.
Hyde Housing Association Limited (202330473)
The complaint is about the landlord’s handling of the resident’s request for a car parking space.