Dacorum Borough Council (202332779)
The complaint is about the landlord’s: Handling of adaptations to the driveway following an occupational therapist assessment. Handling of void works in the property. Complaint handling.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Loading...
Epping Forest District Council (202444384)
The resident’s complaint is about the landlord’s handling of damp and mould in the property.
GreenSquareAccord Limited (202442992)
The complaint is about the landlord’s handling of: Damp and mould. The replacement of windows.
Karibu Community Homes Limited (202423515)
The complaint is about the landlord’s handling of the resident’s: Concerns about allegations of abusive noise from her home. Concerns about staff conduct. Associated complaint.
London & Quadrant Housing Trust (202407216)
The complaint is about the landlord’s handling of: Leaks affecting the resident’s balcony and living room ceiling. The complaint.
London & Quadrant Housing Trust (202440293)
The complaint is about the landlord’s handling of the complaints about a roof leak.
London Borough of Hackney (202400786)
The complaint is about the landlord’s handling of damp, mould, and the subsequent repairs in the property.
London Borough of Hackney (202427913)
The complaint is about the landlord’s handling of the resident’s: Window repairs. Banister repair. Reports of damp and mould. We have also considered the landlord’s complaint handling.
London Borough of Hackney (202444538)
The complaint is about the landlord’s handling of the resident’s reports of damp and mould.
Moat Homes Limited (202347837)
The resident’s complaint is about: The landlord’s handling of reports of anti-social behaviour (ASB). The landlord’s response to the resident’s concerns around the conduct of a member of the landlord’s staff. The Ombudsman has also considered the landlord’s complaints handling.