London Borough of Lambeth (202424802)
The complaint is about the landlord’s handling of the resident’s: Repair requests following a leak into the property and subsequent report of damp and mould. Complaint.
Decisions
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Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
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London Borough of Lambeth (202428770)
The complaint is about the landlord’s: handling of reports of damp and mould. understanding of the household’s vulnerabilities and support needs. The Ombudsman has also considered the landlord’s handling of the complaint.
London Borough of Lambeth (202434327)
The complaint is about the landlord’s response to the resident’s reports of a leak in her kitchen. This report has also assessed the landlord’s: complaint handling. record keeping.
London Borough of Waltham Forest (202424336)
This complaint is about the landlord’s handling of: The resident’s mutual exchange. Reports of water ingress, damp and mould. Outstanding repairs.
London Borough of Wandsworth (202330253)
The complaint is about the landlord’s handling of the resident’s reports of damp and mould within the property.
Metropolitan Thames Valley Housing (MTV) (202433015)
The complaint is about the landlord’s handling of the resident’s: Reports of roof leaks affecting the property and associated repairs. Associated complaint.
Midland Heart Limited (202231913)
REPORT COMPLAINT 202231913 Midland Heart Limited 29 May 2025 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is […]
Nottingham City Council (202306942)
The complaint is about the landlord’s response to: The resident’s reports of subsidence in his property. The resident’s request that it remove a tree that was next to his property.
Orbit Housing Association Limited (202422207)
The complaint is about the landlord’s handling of the repairs to the drainage system.
Peabody Trust (202222979)
The resident’s complaint was about: The landlord’s response to the resident’s request to install an electric parking gate. The landlord’s complaint handling.