Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
Decision Case ID 202418079 Decision type Investigation Landlord Amplius Living Landlord type Housing Association Occupancy Assured Tenancy Date 30 October 2025 Background The resident’s property is a 1-bedroom house. The property shares a communal […]
Decision Case ID 202346098 Decision type Investigation Landlord Aster Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 10 October 2025 Background The property is a 3-bedroom house built in 2019. The resident has […]
Decision Case ID 202441528 Decision type Investigation Landlord Brighton and Hove City Council Landlord type Local Authority / ALMO or TMO Occupancy Assured Tenancy Date 30 October 2025 Background The resident has lived in […]
Decision Case ID 202415249 Decision type Investigation Landlord Bristol City Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 October 2025 Background The resident lives in a 1-bedroom concrete bungalow. […]
Decision Case ID 202330437 Decision type Investigation Landlord Citizen Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 30 October 2025 Background The resident moved into the property, a one bedroom flat […]
Decision Case ID 202315456 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Leaseholder Date 30 October 2025 Background At the beginning of 2023, the resident was supplied with a […]
Decision Case ID 202429668 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 29 October 2025 Background The resident lives in a one-bedroom flat. He has long-term physical […]
Decision Case ID 202325167 Decision type Investigation Landlord Community Gateway Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 30 October 2025 Background The resident lives in a 2-bedroom house under an assured […]
Decision Case ID 202441209 Decision type Investigation Landlord Cornwall Housing Limited Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 October 2025 Background The resident lived in a one-bedroom flat […]
Decision Case ID 202429315 Decision type Investigation Landlord Gloucester City Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 30 October 2025 Background The resident lives in a first-floor studio flat. He told the […]