Cambridge City Council (202324956)
The complaint is about how the landlord handled the resident’s: Reports of outstanding repairs at the property. Associated complaint.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Clarion Housing Association Limited (202413104)
Decision Case ID 202413104 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Leaseholder Date 10 October 2025 Background The resident owns the property, a 1-bedroom third floor flat, and […]
Clarion Housing Association Limited (202430316)
Decision Case ID 202430316 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 10 October 2025 Background The resident lives in a 4-bedroom house with her family. What […]
Clarion Housing Association Limited (202442614)
The complaint is about the landlord’s handling of repairs to the resident’s hot water supply.
Dawson Housing Limited (202423189)
Decision Case ID 202423189 Decision type Investigation Landlord Dawson Housing Limited Landlord type Housing Association Occupancy Licence Date 10 October 2025 Background The resident lived in the landlord’s supported accommodation from June 2023 until […]
GreenSquareAccord Limited (202312997)
Decision Case ID 202312997 Decision type Investigation Landlord GreenSquareAccord Limited Landlord type Housing Association Occupancy Assured Tenancy Date 10 October 2025 Background 1. The resident lives alone in a 2-bedroom first floor flat in a […]
Kirklees Metropolitan Borough Council (202340525)
The resident’s complaint is about the landlord’s handling of: A request for the family to be moved to a new property on medical grounds. Reported anti-social behaviour (ASB). Various repairs within the property. Reports of mould in the property.
London & Quadrant Housing Trust (202325286)
This complaint is about the landlord’s handling of the resident’s reports of water ingress into her property.
London Borough of Hillingdon (202427669)
Decision Case ID 202427669 Decision type Investigation Landlord London Borough of Hillingdon Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 10 October 2025 Background The resident signed his tenancy on […]
Midland Heart Limited (202430243)
The complaint is about the landlord’s handling of: The residents report that the landlord had breached her confidentiality. The residents' safeguarding and support needs following her reports of antisocial behaviour (ASB). The resident’s complaint.