Jigsaw Homes Group Limited (202341761)
The resident’s complaint is about the landlord’s handling of repairs to a communal car gate.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Livv Housing Group (202315932)
The complaint is about landlord’s response to the resident’s: Concerns about a contact arrangement for repairs. Requests and queries about who attends repair appointments.
London & Quadrant Housing Trust (202317968)
The complaint is about the landlord’s response to a break-in at the resident’s property.
London & Quadrant Housing Trust (202343685)
The complaint is about the landlord’s handling of the resident’s reports of: responsive repairs. anti-social behaviour (ASB). the associated complaint.
London & Quadrant Housing Trust (202422867)
The resident’s complaint is about the landlord’s handling of repairs and security in her permanent property and her temporary housing placement.
London & Quadrant Housing Trust (202449582)
The complaint is about the landlord’s handling of the resident’s: Reports of a sewage smell in the property. Associated complaint.
London & Quadrant Housing Trust (202452125)
The complaint is about the landlord’s handling of the resident’s: Reports of anti-social behaviour (ASB) from a neighbour. Request for rehousing.
London & Quadrant Housing Trust (202502116)
The complaint is about the landlord’s handling of the resident’s reports of window repairs and associated damp.
London Borough of Barking and Dagenham (202452161)
The resident’s complaint is about the landlord’s handling of: Damp and mould. The resident’s management transfer request.
London Borough of Barnet (202439737)
The complaint is about the landlord’s response to the resident’s concerns about a roof leak. This Service has also considered the landlord’s handling of the complaint.