Abri Group Limited (202325242)
The complaint is about the landlord’s: Response to the resident’s concerns about parking. Complaint handling.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
Loading...
Arun District Council (202329684)
The complaint is about the landlord’s handling of the resident’s: Reports of leaks and damp and mould within the property. Concerns about a trip hazard in the communal area of the building. Request for it to repair the bedroom window and the communal door.
bpha Limited (202404685)
The complaint is about the landlord’s handling of reports that the resident’s emergency pendant was not working.
City of Westminster Council (202417749)
The complaint is about the landlord's handling of: Repairs to a blocked pipe and associated leaks. The recording of the resident's vulnerabilities. The associated complaint.
GreenSquareAccord Limited (202225008)
The complaint is about the landlord’s handling of: Repairs to gaps to doors. Porch tile repairs. The aerial not functioning. Repairs to the electric garage door and leak into the garage. Window repairs. Repairs to kitchen. The associated complaint.
Harlow District Council (202322940)
The complaint is about the landlord’s handling of: The resident’s reports of repairs to the gutter. The resident’s complaint.
Hundred Houses Society Limited (202423589)
The complaint is about the landlord’s response to the resident’s: Concerns regarding access for gas safety checks (AGS). Reports of repairs, damp and mould, and a pest infestation. Concerns regarding charges for repairs. Requests for reasonable adjustments.
London & Quadrant Housing Trust (L&Q) (202324172)
The complaint is about the landlord’s handling of the resident’s reports of antisocial behaviour (ASB).
London Borough of Brent (202328862)
This complaint is about the landlord’s response to the resident’s reports of repairs to the roof and guttering, communal wall area and a side gate.
London Borough of Brent (202329275)
The complaint is about the landlord’s handling of the resident’s reports of antisocial behaviour (ASB) from her neighbour.