Shepherds Bush Housing Association Limited (202006610)
The complaint is about the landlord’s response to the resident’s request to run a business from her property.
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Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
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The complaint is about the landlord’s response to the resident’s request to run a business from her property.
The complaint is about the landlord’s response to the resident’s request to install a dropped kerb and driveway at the property.
The complaint concerns whether the resident is entitled to use of a shed.
The complaint is about the landlord’s handling of: Its staff’s communication about the resident. The resident’s personal data.
The complaint is about the landlord’s response to the resident's concerns regarding storage of his bicycles in communal areas of his building.
The complaint concerns the landlord’s repairing obligations under the tenancy agreement.
The complaint is about: The landlord’s handling of the replacement of the resident’s kitchen prior to her occupation of the property. The landlord’s complaints handling.
The complaint concerns the Council’s assessment of the resident’s housing application.
The complaint is about:
The complaint is about the landlord’s handling of: The resident's reports of an incident involving a member of the landlord’s staff. The associated complaint.