East Midlands Housing Group Limited (202123570)
The complaint is about the landlord’s response to the resident’s reports of noise nuisance.
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The complaint is about the landlord’s response to the resident’s reports of noise nuisance.
The complaint is about: The landlord’s handling of the replacement of the resident’s kitchen. The landlord’s handling of the resident’s complaint.
The complaint is about: The landlord’s handling of repairs to the property, including the kitchen, bathroom and guttering. The landlord’s complaint handling.
The complaint is about the landlord’s response to: The resident’s reports of antisocial behaviour (ASB) and noise disturbance. The priority awarded to the resident’s housing register application. The landlord’s handling of the resident’s request to be transferred.
The resident’s complaint is about the landlord’s handling of repairs following her reports of concerns about structural and related issues at the property.
The complaint is about the landlord’s: Handling of the resident’s reports of issues with her bedroom windows. Complaint handling.
The complaint is about the landlord’s response to the resident’s reports of lift breakdowns.
The complaint is about the landlord’s handling of the resident’s request for shower repairs.
The complaint is about the landlord’s response to the resident’s: Concerns about the condition of the property at the start of the tenancy. Reports of repairs.
The complaint is about: The landlord’s handling of repairs to the resident’s balcony door. The associated complaint handling.