We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202513680 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 13 March 2026 Background The resident complained about delays in resolving a leak that […]
Decision Case ID 202342459 Decision type Investigation Landlord Golding Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 13 March 2026 Background The resident reported a leak affecting her bathroom around January 2023. […]
Decision Case ID 202503540 Decision type Investigation Landlord GreenSquareAccord Limited Landlord type Housing Association Occupancy Secure Tenancy Date 13 March 2026 Background The property is a ground-floor flat in a block of 6 and […]
Decision Case ID 202416463 Decision type Investigation Landlord Hyde Housing Association Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 13 March 2026 Background The resident lives with her children. The landlord completed […]
Decision Case ID 202410130 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 13 March 2026 Background The resident reported an electrical fault in her electric […]
Decision Case ID 202504846 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 13 March 2026 Background The resident reported that the heating was not working […]
Decision Case ID 202341697 Decision type Investigation Landlord London Borough of Enfield Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 13 March 2026 Background The resident lives in a ground […]
Decision Case ID 202334261 Decision type Investigation Landlord London Borough of Islington Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 13 March 2026 Background The resident and his wife have a […]
Decision Case ID 202337157 Decision type Investigation Landlord London Borough of Lambeth Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 13 March 2026 Background The resident reported multiple repair issues […]
Decision Case ID 202530163 Decision type Investigation Landlord London Borough of Lambeth Landlord type Local Authority Occupancy Secure Tenancy Date 13 March 2026 Background The resident lives in a flat with her 3 grown […]