London & Quadrant Housing Trust (202223696)
The landlord’s response to the resident’s concerns that he should have access to electricity from the building’s solar panels. We have also considered the landlord’s complaint handling.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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London & Quadrant Housing Trust (202330970)
The complaint is about the landlord’s handling of the resident’s reports of leaks and repairs to the property.
London & Quadrant Housing Trust (202424881)
The complaint is about the landlord’s handling of the resident’s reports of repairs to the hot water at the property.
London & Quadrant Housing Trust (202503275)
The complaint is about the landlord's handling of reports of damp and mould.
Metropolitan Thames Valley Housing (MTV) (202502432)
The complaint is about the landlord’s handling of leaks, damp and mould in the resident’s property. We have also considered the landlord’s complaint handling.
Midland Heart Limited (202311065)
The complaint is about the landlord’s handling of the resident’s: reports of pests in the property. reports of antisocial behaviour (ASB). associated complaint.
Milton Keynes Council (202314473)
The complaint is about the landlord’s handling of the resident’s reports of: Difficulties accessing the garden due to the lack of maintenance. Difficulties accessing the garden due to issues with his path and threshold step from the property. A hole in the bedroom wall. A broken interior floor tile. The Ombudsman has also considered the landlord’s complaint handling.
North Tyneside Council (202406712)
The complaint is about the landlord’s: Handling of damp in the property. Complaint handling.
Notting Hill Genesis (202420475)
The complaint is about the landlord’s response to the theft of the resident’s bike from the communal bike store.
Notting Hill Genesis (202426470)
The complaint is about the landlord's handling of the resident’s reports of damp and mould. The Ombudsman has also considered the landlord’s complaint handling.