We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202513932 Decision type Investigation Landlord The Guinness Partnership Limited Landlord type Housing Association Occupancy Secure Tenancy Date 12 February 2026 Background The resident reported several repairs to the landlord from November 2023 […]
Decision Case ID 202332077 Decision type Investigation Landlord Bristol City Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 11 February 2026 Background The resident lives in a property with a […]
Decision Case ID 202507436 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Assured Tenancy Date 30 January 2026 Background The resident asked the landlord to replace her bathroom suite given her ongoing […]
Decision Case ID 202516199 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Leaseholder Date 30 January 2026 Background The property is on the top floor in a block of flats. The resident […]
Decision Case ID 202340412 Decision type Investigation Landlord Midland Heart Limited Landlord type Housing Association Occupancy Assured Tenancy Date 29 January 2026 Background The resident complained about the length of time taken to repair […]
Decision Case ID 202510252 Decision type Investigation Landlord Auxesia Homes Limited Landlord type For profit Occupancy Shared Ownership Date 28 January 2026 Background The resident moved into the property in April 2024 and was the […]
Decision Case ID 202343720 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Shared Ownership Date 28 January 2026 Background The resident lives on an estate comprising multiple blocks […]
Decision Case ID 202440895 Decision type Investigation Landlord Amplius Living Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 27 January 2026 Background The resident and her husband are joint tenants of the property […]
Decision Case ID 202513116 Decision type Investigation Landlord City of Lincoln Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 27 January 2026 Background The resident lives in a flat […]
Decision Case ID 202336425 Decision type Investigation Landlord City of Westminster Council Landlord type Local Authority Occupancy Flexible Tenancy Date 27 January 2026 Background The resident has a 5 year flexible tenancy. She […]