We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202410111 Decision type Investigation Landlord Orbit Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 9 July 2026 Background In December 2022, the landlord awarded the resident compensation […]
Decision Case ID 202411953 Decision type Investigation Landlord Paragon Asra Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 7 July 2026 Background The resident asked the landlord to explain the role and responsibilities […]
Decision Case ID 202527928 Decision type Investigation Landlord Portsmouth City Council Landlord type Local Authority / ALMO or TMO Occupancy Assured Tenancy Date 7 July 2026 Background The resident was unhappy with how the landlord […]
Decision Case ID 202421746 Decision type Investigation Landlord Southwark Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 7 July 2026 Background The resident complained in April 2024 about damp and […]
Decision Case ID 202426364 Decision type Investigation Landlord Sovereign Network Group Landlord type Housing Association Occupancy Assured Tenancy Date 6 July 2026 Background The property is a 3-bedroom flat on the first floor […]
Decision Case ID 202538299 Decision type Investigation Landlord West Northamptonshire Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 06 July 2026 Background The resident reported antisocial behaviour (ASB) from […]
Decision Case ID 202413929 Decision type Investigation Landlord Notting Hill Genesis Landlord type Housing Association Occupancy Assured Tenancy Date 1 July 2026 Background The resident complained to the landlord in April 2024. She said the […]
Decision Case ID 202345567 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Shared Ownership Date 30 June 2026 Background The resident pays a variable service charge. He asked […]
Decision Case ID 202430146 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Secure Tenancy Date 30 June 2026 Background The resident complained to the landlord that its actions […]
Decision Case ID 202326766 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 30 June 2026 Background The resident lives with his mother, who is the tenant […]