We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202527928 Decision type Investigation Landlord Portsmouth City Council Landlord type Local Authority / ALMO or TMO Occupancy Assured Tenancy Date 7 July 2026 Background The resident was unhappy with how the landlord […]
Decision Case ID 202421746 Decision type Investigation Landlord Southwark Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 7 July 2026 Background The resident complained in April 2024 about damp and […]
Decision Case ID 202538299 Decision type Investigation Landlord West Northamptonshire Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 06 July 2026 Background The resident reported antisocial behaviour (ASB) from […]
Decision Case ID 202413929 Decision type Investigation Landlord Notting Hill Genesis Landlord type Housing Association Occupancy Assured Tenancy Date 1 July 2026 Background The resident complained to the landlord in April 2024. She said the […]
Decision Case ID 202345567 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Shared Ownership Date 30 June 2026 Background The resident pays a variable service charge. He asked […]
Decision Case ID 202410511 Decision type Investigation Landlord London Borough of Islington Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 30 June 2026 Background In October 2022, the landlord reduced the […]
Decision Case ID 202507009 Decision type Investigation Landlord Salix Homes Limited Landlord type Housing Association Occupancy Secure Tenancy Date 27 August 2026 Background The resident has reported antisocial behaviour (ASB) including criminal activity from a […]
Decision Case ID 202407659 Decision type Investigation Landlord Uttlesford District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 June 2026 Background The resident reported an oil leak from her […]
Decision Case ID 202508355 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Leaseholder Date 29 June 2026 Background The resident lives in a flat on the fifth floor. […]
Decision Case ID 202347446 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 29 June 2026 Background The resident moved to the property, a 2-bedroom flat, in March […]