Coronavirus update: We are currently operating as normal while we continue to carefully monitor the situation, although postal services are very limited so there will be delays. We will keep our customers updated if the circumstances change. For the latest information and updates visit our news page . Alternatively, see our dedicated pages for landlords and residents.

Spotlight on… reports

Our series of reports where we put the spotlight on issues identified through the complaints we have investigated and resolved.

Room for improvement: Spotlight on complaints about repairs

March 2019