We have issued a call for evidence from member landlords and their residents to support a thematic investigation into noise complaints. The surveys closed on 13 May 2022.
Spotlight on damp and mould: It's not lifestyle October 2021
Call for evidence into damp and mould
We issued a call for evidence from member landlords and their residents to support a thematic investigation into damp and mould. It closed on 4 June 2021.
For full details see this Call for evidence page.
Cold comfort - Spotlight on complaints about heating, hot water and energy in social housing February 2021
We are running a series of webinars focused on our Spotlight report on manging agents, making recommendations and sharing best practice to help landlords develop their services. These webinars will be hosted by our Sector Development expert and will discuss the findings of our thematic report which looked at landlords’ engagement with private freeholders and managing agents.