We’re sorry, our complaint service is currently unavailable.

You cannot currently submit a new complaint, view an existing complaint, or contact us by phone, web chat or webform.

If you need to raise a new complaint, please email info@housing-ombudsman.org.uk.

We’re working to restore our services as quickly as possible and will share updates when we can.

Thank you for your patience. We apologise for the inconvenience.

Holtspur Housing Association Limited

9 October 2026