We’re sorry, our complaint service is currently unavailable.

You cannot currently submit a new complaint, view an existing complaint, or contact us by phone, web chat or webform.

If you need to raise a new complaint, please email info@housing-ombudsman.org.uk.

We’re working to restore our services as quickly as possible and will share updates when we can.

Thank you for your patience. We apologise for the inconvenience.

Christian Action (Enfield) Housing Association Limited

9 October 2026