Workshop
Annual Complaints Review 2025-26 webinar
Join us for the Annual Complaints Review 2025-26 webinar.
We will share the key findings and lessons from complaints investigated between 1 April 2025 and 31 March 2026.
You’ll hear about common service failures, emerging trends, and good practice examples to help your organisation reduce complaints, improve services, and build trust with residents.
The webinar will be recorded and available to watch on the Learning Hub.
You can book your place on this webinar via the Learning Hub.
Learning Hub
Accessing the new Learning Hub for the first time?
All landlords will be required to create a new account in the new Learning Hub to access the free webinars.
How to create a new account
- simply use the link below and you will be directed to the login page of the new Learning Hub
- scroll down and select the ‘create a new account’ button
- fill in the online form with your details
- select ‘create my new account’ to finish