London & Quadrant Housing Trust (L&Q) (202306096)
The complaint is about; The landlord’s handling of the resident’s reports of a leak in the property. The associated complaint handling.
Decisions
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Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
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London & Quadrant Housing Trust (L&Q) (202307382)
The complaint is about the landlord’s handling of the resident’s reports of damp and mould. The Ombudsman has also considered the landlord’s complaint handling.
London Borough of Hackney (202321997)
The complaint concerns the landlord’s handling of: A leak to the property from the property above the resident. The resident’s reporting of damp and mould.
Metropolitan Thames Valley Housing (MTV) (202230802)
The complaint is regarding landlord’s handling of the landlord’s: Handling of a repair request. Communication with the resident. This investigation has also considered the landlord’s handling of the complaint.
Newlon Housing Trust (202229430)
The resident’s complaint is about the landlord’s response to his request for a dedicated disabled parking bay.
One Housing Group Limited (202304913)
REPORT COMPLAINT 202304913 One Housing Group Limited 31 May 2024 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the […]
Orbit Group Limited (202224036)
The complaint is about the landlord’s handling of the resident’s concern that her communal electricity charge included the cost of a tumble dryer she had not been able to use. We have also considered the landlord’s complaint handling.
Orbit Housing Association Limited (202309282)
The complaint concerns the landlord’s handling of the resident’s reporting of anti-social behaviour (ASB) from her neighbour. This report has also considered the landlord’s complaints handling.
Orbit Housing Association Limited (202322643)
The complaint is about the landlord's response to various reports of repairs within the property, including damp and mould. The Ombudsman has also considered the landlord’s complaint handling.
Orbit Housing Association Limited (202327625)
The complaint is about: The landlord’s handling of the resident’s reports of antisocial behaviour (ASB) by a neighbour. The landlord’s handling of parking issues reported by the resident. The landlord’s complaints handling has also been investigated.