We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202410241 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Secure Tenancy Date 23 March 2026 Background The resident reported a radiator leak in his flat. […]
Decision Case ID 202412129 Decision type Jurisdiction Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 23 March 2026 Background The resident had made requests for repair of a […]
Decision Case ID 202418278 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Secure Tenancy Date 23 March 2026 Background The resident lives in a house with her […]
Decision Case ID 202433950 Decision type Investigation Landlord London Borough of Hammersmith and Fulham Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 23 March 2026 Background The resident lives […]
Decision Case ID 202420249 Decision type Investigation Landlord London Borough of Islington Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 23 March 2026 Background 1. The property is on the […]
Decision Case ID 202307397 Decision type Investigation Landlord London Borough of Waltham Forest Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 23 March 2026 Background The resident has experienced […]
Decision Case ID 202529343 Decision type Investigation Landlord Metropolitan Thames Valley Housing (MTV) Landlord type Housing Association Occupancy Secure Tenancy Date 23 March 2026 Background The resident lives in a flat within a […]
Decision Case ID 202411599 Decision type Investigation Landlord MHS Homes Ltd Landlord type Voluntary Occupancy Assured shorthold Tenancy Date 23 March 2026 Background The resident lives in a second floor flat with her […]
Decision Case ID 202502553 Decision type Investigation Landlord Moat Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 23 March 2026 Background In November 2024 the resident sent the landlord an application […]
Decision Case ID 202408162 Decision type Investigation Landlord Notting Hill Genesis Landlord type Housing Association Occupancy Assured Tenancy Date 23 March 2026 Background The property is a flat in a block, with a shared […]