Peabody Trust (202234093)
The complaint is about: The landlord’s handling of the resident’s request for a higher banding for medical reasons. The landlord’s complaint handling. This Service has also considered the landlord’s record keeping.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Stonewater Limited (202303389)
REPORT COMPLAINT 202303389 Stonewater Limited 15 March 2024 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This […]
Thirteen Housing Group Limited (202224339)
The resident’s complaint is about the landlord’s handling of: The resident’s reports of anti-social behaviour (ASB). The associated complaint.
Waltham Forest Council (202226828)
The complaint is about the landlord’s handling of the resident’s: Reports of flooding in the basement and the associated damp and mould. Reports of repairs to the kitchen. Associated complaint.
Camden Council (202003074)
The complaint is about: The landlord’s response to the resident’s reports of anti-social behaviour (ASB) and noise nuisance. The landlord’s response to the resident’s complaint.
City of Lincoln Council (202229509)
This complaint is about the landlord’s handling of the resident’s: Reports about outstanding repairs in her property. Reports about damp and mould in her property. The associated complaint.
Clarion Housing Association Limited (202302137)
The complaint is about the landlord’s: Handling of repairs at the property. Complaint handling.
Haringey London Borough Council (202225807)
The complaint is about the landlord’s handling of: Repairs to the boiler. The resident’s complaint.
Homes Plus Limited (202309279)
The complaint is about the landlord’s response to the resident’s concerns of its staff member’s conduct regarding allegations made against him.
Islington Council (202308362)
The complaint is about the landlord’s handling of: The resident’s reports about damp and mould. The complaint.