Torus62 Limited (202220173)
The complaint is about the landlord’s handling of repairs at the property.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Vivid Housing Limited (202222069)
This complaint is about the landlord's handling of reports of damp and mould within the resident’s home.
Anchor Hanover Group (202210360)
The complaint is about the landlord’s: Response to the resident’s reports of anti-social behaviour. Complaint handling.
Camden Council (202229706)
The complaint is about the landlord’s response to the resident’s: Request for a window repair. Reports of damp and mould. Complaint.
Great Places Housing Association (202302611)
The complaint is about: the landlord’s handling of rent increases to the resident’s garage. The landlord’s handling of repairs to the garage.
Hammersmith and Fulham Council (202305491)
The complaint is about: The landlord’s administration of the resident’s rent account and the build-up of rent arrears.
Lambeth Council (202123105)
The complaint is about the landlord’s response to the resident’s: Reports of a repair to the property roof leading to damp. Reports of repairs to the windows. Related complaint.
Leeds City Council (202215437)
The complaint is about: The landlord’s handling of the resident’s reports of repairs and a pest infestation. The landlord’s handling of the resident’s decant. The landlord’s complaint handling.
London & Quadrant Housing Trust (L&Q) (202223275)
This complaint is about the landlord’s handling of: The resident’s reports of damp and mould. The associated complaint.
Notting Hill Genesis (NHG) (202302192)
The complaint is about the landlord’s offer of compensation in relation to its handling of the: Works required to the resident’s front door. Formal complaint.