Royal Borough of Kensington and Chelsea (202015321)
The complaint refers to the landlord’s handling of: The resident’s concerns about the communal lifts within his building breaking down. The associated complaint.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
Loading...
Wandsworth Council (202110776)
The complaint is about the landlord’s: Handling of the resident’s reports of noise nuisance coming from his upstairs neighbour. Handling of the resident’s leak reports coming from the property above.
Westminster City Council (202109778)
The complaint is about the landlord’s response to the resident’s request for it to refurbish her kitchen.
Calico Homes Limited (202009798)
The complaint is about the landlord’s response to the resident’s reports about the rent arrears that accrued whilst in occupation at the property.
Camden Council (202016028)
The complaint is about: The landlord’s handling of planned works. The cost of the planned works.
Clarion Housing Association Limited (202107827)
The complaint is about the landlord’s handling of the resident’s decant, return to his property, and request to be reimbursed for his lost items and costs from being decanted as a result of a leak.
Dudley Metropolitan Borough Council (202015427)
The complaint is about the landlord’s response to the resident’s reports about:
Great Places Housing Association (202001773)
The complaint is about the landlord’s: Handling of a leak. Response to the resident’s concerns about defects to the boiler. Refusal to refund car parking charges for the period when the resident was not living at the property.
London Borough of Hillingdon (202012171)
The complaint is about the landlord’s response to the resident’s reports about:
Network Homes Limited (202010498)
The resident complains about how the landlord handled her reports of repairs needed to the communal hallway outside the property (from December 2019 onwards).