Metropolitan Thames Valley Housing (MTV) (202207309)
The complaint is about the landlord’s handling of: The resident’s complaint about staff conduct. The resident’s reports, and counter allegations of antisocial behaviour. The resident’s request to keep his CCTV system. Its concerns for the resident’s welfare. The resident’s notice of seeking possession (NOSP). The resident’s concerns about priority it has given to his property, as part of the planned works. The resident’s reports that he did not receive a letter sent to other residents. The resident’s subject access request. The 6 month response delay to the resident’s email. The resident’s complaint about having no hot water in his property in 2005 . This Service also investigated, the landlord’s handling of: The gas safety check for the resident’s property. The associated complaint.