Decisions

We publish decisions as part of our commitment to being open and transparent.

Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.

In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.

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Peabody Trust (202527523)

  Decision Case ID 202527523 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Secure Tenancy Date 31 March 2026   Background The resident lives in the top floor flat in a converted […]

Peabody Trust (202530104)

Decision Case ID 202530104 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Other Date 31 March 2026 Background The resident lives with her husband and child who is 1 year old. She […]

Peabody Trust (202535798)

  Decision Case ID 202535798 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Assured Tenancy Date 31 March 2026 Background The resident lives with her daughter. She was unhappy about the delays […]

Places for People Group Limited (202330742)

  Decision Case ID 202330742 Decision type Investigation Landlord Places for People Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 31 March 2026   Background The resident lives in a flat. He complained […]

Places for People Group Limited (202340629)

  Decision Case ID 202340629 Decision type Investigation Landlord Places for People Group Limited Landlord type Housing Association Occupancy Leaseholder Date 31 March 2026 Background The resident lives in a flat in a purpose-built block. […]

Raven Housing Trust Limited (202504184)

  Decision Case ID 202504184 Decision type Investigation Landlord Raven Housing Trust Limited Landlord type Housing Association Occupancy Shared Ownership Date 31 March 2026   Background A 12-month defect liability period for the property expired […]

Richmond Housing Partnership Limited (202529282)

  Decision Case ID 202529282 Decision type Investigation Landlord Richmond Housing Partnership Limited Landlord type Housing Association Occupancy Assured Tenancy Date 26 March 2026   Background The resident lives in the property with her family. […]

Rotherham Metropolitan Borough Council (202342162)

  Decision Case ID 202342162 Decision type Investigation Landlord Rotherham Metropolitan Borough Council Landlord type Local Authority Occupancy Secure Tenancy Date 31 March 2026   Background The property is a flat with its own front […]

Sanctuary Housing Association (202410261)

  Decision Case ID 202410261 Decision type Investigation Landlord Sanctuary Housing Association Landlord type Housing Association Occupancy Assured Tenancy Date 31 March 2026   Background The resident complained about damp and mould in his flat. […]

Southern Housing (202332868)

  Decision Case ID 202332868 Decision type Investigation Landlord Southern Housing Landlord type Housing Association Occupancy Shared Ownership Date 31 March 2026 Background The resident moved into a property in a newly built block of […]