The Guinness Partnership Limited (202324073)
The complaint is about the landlord’s handling of the resident’s reports of: Repairs. A concern about a tree. We have also considered the landlord’s complaint handling.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Loading...
The Riverside Group Limited (202315579)
This complaint is about the landlord’s handling of reports of rats at the resident’s property.
The Riverside Group Limited (202323471)
The complaint is about the landlord’s handling of an overpayment of service charges made by the resident.
Wandle Housing Association Limited (202406206)
The complaint is about the landlord’s handling of the resident’s: application to be on the council’s waiting list. complaint made in 2017 about antisocial behaviour (ASB). reported nuisance caused by her neighbour’s dog including its communications with her. request for a management move. associated complaint.
Livin Housing Limited (202318325)
The complaint is about the landlord’s handling of the resident’s reports about internet connectivity.
Amplius Living (202308309)
The complaint is about the landlord’s handling of repairs to the garden fence. We have also investigated the landlord’s complaint handling.
GreenSquareAccord Limited (202317936)
The complaint is about the landlord’s handling of: The resident's reports about the standard and frequency of grounds maintenance in the car park area. The associated complaint.
Incommunities Limited (202227759)
The complaint is about the landlord’s handling of repairs to the resident’s roof.
Lewisham Council (202336847)
The complaint is about the landlord’s handling of the resident’s reports of damp and mould.
London & Quadrant Housing Trust (L&Q) (202319737)
The complaint is about the landlord’s handling of the resident’s reported leak. The Ombudsman has also assessed the landlord’s complaint handling.