Irwell Valley Housing Association Limited (202322513)
The complaint is about the landlord’s handling of the resident’s request for the installation of an electric charging port.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Kirklees Council (202336416)
The complaint is about the landlord’s: response to reports of a leak from the resident’s bath and bathroom sink, and damage to his belongings. response to reports of damp and mould in the resident’s property. handling of the resident’s complaint.
London Borough of Tower Hamlets (202302241)
This complaint is about the landlord’s handling of: the resident’s reports of pests in the property; the associated complaint.
Nottingham Community Housing Association Limited (202305487)
The complaint is about the landlord’s handling of repairs. We have also investigated the landlord’s complaint handling.
One Housing Group Limited (202312233)
The complaint is about the landlord’s handling of the resident’s report of a leak and subsequent damage to her boiler.
Peabody Trust (202229200)
The complaint is about the landlord’s handling of: The repairs to the living room radiator. The repairs to the gate. The resident’s report of the garage subsiding.
Peabody Trust (202318378)
The complaint is about the landlord’s handling of the resident’s: Reports that other residents were using the communal washing line area to socialise. Reports that the bin storage area was unused. Associated complaint.
Saffron Housing Trust Limited (202319181)
The complaint is about the landlord’s handling of fence repairs at the resident’s property.
Sanctuary Housing Association (202330672)
The complaint is about the landlord’s: handling of the resident’s reports of damp and mould. complaint handling.
Stonewater Limited (202336531)
This complaint is about the landlord’s handling of reports of water ingress at the property.