Habinteg Housing Association Limited (202201806)
The complaint is about: The landlord’s handling of the replacement of the resident’s kitchen. The landlord’s handling of the resident’s complaint.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Hyde Housing Association Limited (202121437)
The complaint is about: The landlord’s handling of repairs to the property, including the kitchen, bathroom and guttering. The landlord’s complaint handling.
Islington Council (202005765)
The complaint is about the landlord’s response to: The resident’s reports of antisocial behaviour (ASB) and noise disturbance. The priority awarded to the resident’s housing register application. The landlord’s handling of the resident’s request to be transferred.
London Borough of Barnet (202106502)
The resident’s complaint is about the landlord’s handling of repairs following her reports of concerns about structural and related issues at the property.
Notting Hill Genesis (202200330)
The complaint is about the landlord’s: Handling of the resident’s reports of issues with her bedroom windows. Complaint handling.
Nottingham City Homes Registered Provider Limited (202200629)
The complaint is about the landlord’s response to the resident’s reports of lift breakdowns.
Arcon Housing Association Limited (202121447)
The complaint is about the landlord’s handling of the resident’s request for shower repairs.
EMH Housing and Regeneration Limited (202109268)
The complaint is about the landlord’s response to the resident’s: Concerns about the condition of the property at the start of the tenancy. Reports of repairs.
ForHousing Limited (202118330)
The complaint is about: The landlord’s handling of repairs to the resident’s balcony door. The associated complaint handling.
Hyde Housing Association Limited (202124277)
The complaint is about the landlord’s handling of: Repairs to the resident’s shower. The associated complaint.