Birmingham City Council (202421689)
The complaint is about the landlord’s handling of reports from the resident of antisocial behaviour (ASB) by her neighbours.
Decisions
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Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
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Clarion Housing Association Limited (202323976)
REPORT COMPLAINT 202323976 Clarion Housing Association Limited 25 April 2025 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This […]
London & Quadrant Housing Trust (L&Q) (202300176)
The complaint is about the landlord’s handling of the resident’s: reports of heating and hot water issues at the property. associated complaint.
London Borough of Sutton (202220388)
The complaint is about the resident’s request for repairs. The Ombudsman has also considered the landlord’s complaint handling.
Metropolitan Thames Valley Housing (MTV) (202334516)
The resident’s complaint is regarding the landlord’s handling of: Repairs to a communal door lock. An Anti-social Behaviour (ASB) case and associated reports.
Moat Homes Limited (202319013)
The complaint is about the landlord’s handling of the resident’s reports that the heating system was not working properly. The Ombudsman has also considered the landlord’s complaint handling.
One Housing Group Limited (202322111)
The complaint is about the landlord’s handling of the resident’s reports of a leak in her property.
Origin Housing Limited (202223894)
The complaint is about the resident’s reports of not receiving window cleaning services from the landlord via service charges.
Peabody Trust (202346852)
The complaint is about the landlord’s handling of the resident’s request to be moved. We have also considered the landlord’s complaint handling.
Reading Borough Council (202332425)
The complaint is about the landlord’s handling of the resident’s concerns regarding damp and mould in the property.