Your Housing Group Limited (202308167)
The complaint is about the landlord’s handling of: Anti-social behaviour (ASB). Communal door entry repairs. The Ombudsman has also investigated the landlord’s complaint handling.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Your Housing Group Limited (202321447)
The resident’s complaint is about the landlord’s handling of: Leaks in the property. Moving him from the property. His complaint.
A2Dominion Housing Group Limited (202410443)
The complaint is about the landlord’s: handling of concerns about a balcony. complaint handling.
City of Westminster Council (202404101)
This complaint is about the landlord’s handling of reports of water ingress at the property.
First Choice Homes Oldham Limited (202222875)
The complaint is about the landlord’s response to the resident’s concerns about The plaster and painting of the storage room. The flooring Replacement of the window hinge. His email address being blocked. This Service has also considered the landlord’s handling of the complaint.
One Vision Housing Limited (202328392)
This complaint is about the landlord’s handling of the resident’s request for her windows to be renewed.
Orbit Group Limited (202310227)
The complaint is about the landlord’s response to the resident’s: Request for repairs. Complaint.
Sanctuary Housing Association (202401611)
The complaint is about the landlord’s handling of the resident’s: Request for repairs to the shower tray. Reports of a leak into the property and subsequent damp and mould. Reports of works required to the windows. Associated complaint.
Sheffield City Council (202403208)
The complaint is about the landlord’s handling of damp and mould, and concerns about the structural safety of the property. This Service has also investigated the landlord’s complaint handling.
Thirteen Housing Group Limited (202324270)
The complaint is about the landlord’s: handling of the resident’s arrears. handling of the resident’s rechargeable repairs . response to reports of damp and mould. response to reports of poor staff conduct. response to reports of property damage.