Golding Homes Limited (202320018)
The complaint is about the landlord’s handling of the resident’s personal data.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Haringey London Borough Council (202327825)
The complaint is about the landlord’s handling of a repair to a communal soil pipe serving the resident’s property.
Hightown Housing Association Limited (202228597)
The complaint is about the landlord’s handling of the resident’s concerns about: Grounds and estate maintenance. The caretaker’s performance.
Livv Housing Group (202328127)
The complaint is about the landlord’s: Decision to issue a formal warning to the resident for alleged antisocial behaviour. Complaint handling.
London Borough of Camden Council (202424434)
The complaint is about the landlord’s handling of the resident’s report of a leak in the bathroom and the associated repairs. We have also considered the landlord’s complaint handling.
London Borough of Islington (202326274)
The complaint is about: The landlord’s response to the resident’s reports of antisocial behaviour (ASB). The landlord’s management of the resident’s internal transfer request.
Metropolitan Thames Valley Housing (MTV) (202431395)
The complaint is about: The landlord’s handling of repairs required to resolve a water leak. The landlord’s complaint handling.
Norwich City Council (202325705)
The complaint is about the landlord’s handling of: The repairs to the kitchen waste pipe. The associated complaint.
One Housing Group Limited (202318008)
The complaint is about the landlord’s handling of: The resident’s report of a leak from the flat above into her bathroom and the resulting damp and mould. The associated complaints.
Paradigm Housing Group Limited (202419492)
The complaint is about the landlord’s response to the resident’s reports of: Draughty windows. Damp and mould. Damage to his bedroom ceiling.