London Borough of Lambeth (202317042)
The complaint is about the landlord’s handling of:
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Magenta Living (202327985)
The complaint is about the landlord’s handling of the resident’s: Requests for a replacement front door. Associated formal complaint.
Notting Hill Genesis (NHG) (202302010)
The complaint is about the landlord’s response to the resident’s queries and concerns about her energy use. The Ombudsman has also considered the landlord’s complaint handling.
Nottingham City Council (202316983)
The complaint is about the landlord’s handling of internal door repairs.
Nottingham Community Housing Association Limited (202234699)
The complaint is about the landlord’s handling of: Repairs following a burst pipe. The resident’s application for compensation.
Peabody Trust (202227442)
The complaint is about the landlord’s handling of: A leak into the property. Concerns about electrical safety.
Peabody Trust (202311449)
The complaint is about the landlord’s: Response to the resident’s reports of a burglary at the property. Complaint handling.
Sanctuary Housing Association (202412636)
The complaint is about the landlord’s handling of: Repairs to a leak. The associated complaint.
The Extracare Charitable Trust (202319027)
The complaint is about the landlord’s handling of the resident’s reports about excessive heat in the property.
The Guinness Partnership Limited (202340836)
The complaint is about: the landlord’s response to the resident’s reports of repairs to the windows and doors. the landlord’s complaint handling.