Decisions

We publish decisions as part of our commitment to being open and transparent.

Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.

In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.

Loading...

London & Quadrant Housing Trust (202343720)

  Decision Case ID 202343720 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Shared Ownership Date 28 January 2026 Background The resident lives on an estate comprising multiple blocks […]

London & Quadrant Housing Trust (202437125)

  Decision Case ID 202437125 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 28 January 2026 Background The resident was offered a property from the landlord’s […]

London & Quadrant Housing Trust (202440409)

  Decision Case ID 202440409 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 28 January 2026 Background The resident complained about the landlord’s failure to provide […]

London & Quadrant Housing Trust (202442471)

  Decision Case ID 202442471 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 28 January 2026 Background The resident lives in a 1st floor 2-bedroom flat. […]

London & Quadrant Housing Trust (202448645)

  Decision Case ID 202448645 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 28 January 2026 Background The resident lives in a maisonette. She reported leaks […]

London Borough of Islington (202438826)

  Decision Case ID 202438826 Decision type Investigation Landlord London Borough of Islington Landlord type Local Authority Occupancy Secure Tenancy Date 28 January 2026 Background The resident told the landlord she felt unsafe due to […]

London Borough of Islington (202500964)

  Decision Case ID 202500964 Decision type Investigation Landlord London Borough of Islington Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 28 January 2026 Background The resident lives in the property […]

London Borough of Lambeth (202338105)

  Decision Case ID 202338105 Decision type Investigation Landlord London Borough of Lambeth Landlord type Local Authority / ALMO or TMO Occupancy Assured Tenancy Date 28 January 2026 Background The resident lives in a 3 […]

Mosscare St. Vincent’s Housing Group Limited (202419323)

  Decision Case ID 202419323 Decision type Investigation Landlord Mosscare St. Vincent’s Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 28 January 2026 Background The tenancy started in October 2020. The landlord […]

Notting Hill Genesis (202441711)

  Decision Case ID 202441711 Decision type Investigation Landlord Notting Hill Genesis Landlord type Housing Association Occupancy Assured Tenancy Date 28 January 2026 Background The resident is elderly and lives with another elderly person in […]