Sovereign Network Group (202323648)
The complaint is about the landlord’s handling of repairs and compensation in relation to the residents: Patio doors. Gate and intercom and water outages. The landlord’s complaint handling.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Thurrock Council (202348158)
The complaint is about the landlord’s handling of the resident's report of a damaged garden fence.
A2Dominion Housing Group Limited (202330432)
This complaint is about the landlord’s handling of the resident’s reports of issues with its concierge service.
Bristol City Council (202447805)
The complaint is about the landlord’s handling of the resident’s reports of antisocial behaviour (ASB)
Halton Housing (202431709)
The complaint is about the landlord’s handling of the resident’s reports of damp and mould in her property.
London & Quadrant Housing Trust (202325627)
The complaint is about:
Metropolitan Thames Valley Housing (MTV) (202451146)
The resident’s complaint is about the landlords handling of: Damp and mould, and the associated repairs. The associated complaint.
Stockport Homes Limited (202421475)
The complaint is about the landlord’s handling of the resident’s reports of a leak, and his request for compensation.
The Guinness Partnership Limited (202335030)
The complaint is about the landlord’s handling of roof repairs. The Ombudsman has also considered the landlord’s complaint handling.
The Industrial Dwellings Society (1885) Limited (202342019)
The complaint is about the landlord’s response to the resident’s concerns about issues with the plumbing in the property.