Incommunities Limited (202407805)
The complaint is about the landlord’s handling of the resident’s: Reports of damp and mould. Complaint.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Karbon Homes Limited (202316964)
The complaint is about the landlord’s: handling of internal and external repairs to the property’s walls and floors, and the bathroom extractor fan. response to the resident’s reports of damp and mould. The Ombudsman has also investigated the landlord’s complaints handling.
Karbon Homes Limited (202430991)
The complaint is about the landlord’s handling of the resident’s reports of various repairs. The Ombudsman has also looked at the landlord’s handling of the resident’s complaint.
Karibu Community Homes Limited (202329401)
The complaint is about the landlord’s handling of the resident’s reports of damage caused by a leak.
London Borough of Brent (202436365)
The complaint is about the landlord’s handling of the resident’s reports of water ingress, damp, and mould.
London Borough of Hackney (202325848)
The complaint is about how the landlord handled the resident’s reports of: A leak from the kitchen ceiling. Overcrowding. We have also considered the landlord’s complaint handling.
London Borough of Hackney (202342556)
The complaint is about the landlord's handling of electrical repairs following a leak.
London Borough of Hackney (202449374)
The complaint is about the landlord’s handling of the resident’s reports of damp and mould and the associated repairs.
London Borough of Hammersmith and Fulham (202321203)
This complaint is about the landlord’s handling of: Repairs at the property. Appointments. The associated complaint.
London Borough of Hounslow (202417650)
The resident’s complaint is about the landlord’s handling of an unsecure communal gate and its request to remove the resident’s fence.