London Borough of Hillingdon (202452711)
The complaint is about the landlord’s handling of: The resident’s damp and mould reports and associated repairs. The resident’s complaint.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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MHS Homes Ltd (202425775)
The complaint is about the landlord’s handling of: Repairs. Plastering repairs We have also investigated the landlord’s complaint handling.
Mid Suffolk District Council (202445120)
The complaint is about the landlord’s response to the resident’s reports of damp and mould. We have also investigated the landlord’s complaint handling.
NSAH (Alliance Homes) Limited (202412323)
The complaint is about the landlord’s handling of the resident’s concerns that it did not properly secure her home following a house fire. We have also looked at the landlord’s handling of the resident’s complaint.
Peabody Trust (202418742)
The complaint was about: The landlord’s response to the resident’s concerns about the landlord’s communication regarding a fire safety inspection. The landlord’s complaint handling.
Peabody Trust (202425616)
The resident’s complaint is about the landlord’s handling of: The process relating to temporary accommodation. His reports of condensation, damp, and mould. His complaint.
Richmond Housing Partnership Limited (202421923)
The complaint is about the landlord’s handling of: The resident’s requests for an inspection of the external brickwork. The resident’s complaint.
Royal Borough Of Greenwich (202414386)
The complaint is about the landlord’s handling of the resident’s reports of antisocial behaviour (ASB) The Ombudsman has also considered the landlord’s complaint handling.
Salix Homes Limited (202338063)
The complaint is about the landlord’s handling of the: Resident’s concerns about vehicles obstructing emergency access to the block. Associated complaints.
Sanctuary Housing Association (202346463)
The complaint is about the landlord’s handling of the resident’s pest concerns. We have also investigated the landlord’s complaint handling.