Vico Homes Limited (202334745)
The complaint is about the landlord’s: response to the resident’s report of a data breach. response to the resident’s request for a mutual exchange. handling of the associated complaint.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Yorkshire Housing Limited (202417948)
The complaint is about the landlord’s: Handling of repairs to the resident’s property. Response to the resident’s concerns about the presence of asbestos in the property. The Ombudsman has also considered the landlord’s handling of the associated complaint.
Amplius Living (202423013)
The complaint is about the landlord’s handling of the resident’s: Reports of damp and mould. Associated formal complaint.
Clarion Housing Association Limited (202325768)
The complaint is about the landlord’s handling of the resident’s concerns regarding service charges, including his associated complaint.
Clarion Housing Association Limited (202333293)
The complaint is about the landlord’s response to the resident’s reports of rodents in the property.
Cross Keys Homes Limited (202413160)
The complaint is about: the landlord’s handling of reports of antisocial behaviour (ASB) by and about the resident. the landlord’s decision to undertake tenancy enforcement action. The Ombudsman has also considered the handling of the resident’s complaint.
Curo Places Limited (202326904)
The complaint is about the landlord’s handling of the resident’s allegations of hate crimes.
Eastbourne Borough Council (202330568)
The complaint is about the landlord's response to the resident’s reports regarding the maintenance of shrubs and a wall at the side of his property.
ForHousing Limited (202424394)
The complaint is about the landlord’s handling of the resident’s reports of damp and mould.
Haringey London Borough Council (202342751)
The complaint is about the landlord’s handling of: The resident’s reports of a faulty intercom system. The resident’s reports of ongoing issues with the lifts being out of service. The resident’s request to be rehoused. The resident’s complaint.