We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202531353 Decision type Investigation Landlord Torus62 Limited Landlord type Housing Association Occupancy Assured Tenancy Date 30 April 2026 Background The resident reported sewage and drainage problems at the property between April […]
Decision Case ID 202417008 Decision type Investigation Landlord Uttlesford District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 April 2026 Background The resident has lived in a three […]
Decision Case ID 202312721 Decision type Investigation Landlord Warwick District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 April 2026 Background The property is a flat within a communal […]
Decision Case ID 202345521 Decision type Investigation Landlord Watford Community Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 30 April 2026 Background After the resident moved into the property, several repairs were […]
Decision Case ID 202412297 Decision type Investigation Landlord Welwyn Hatfield Borough Council Landlord type Local Authority Occupancy Secure Tenancy Date 30 April 2026 Background The resident has mental health and mobility issues, which the […]
Decision Case ID 202231183 Decision type Investigation Landlord Your Housing Group Limited Landlord type Housing Association Occupancy Shared Ownership Date 30 April 2026 Background The resident is a shared owner who raised concerns about […]
Decision Case ID 202346152 Decision type Investigation Landlord Accent Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 29 April 2026 Background The resident had been attempting to contact the landlord about moving […]
Decision Case ID 202502119 Decision type Investigation Landlord Amplius Living Landlord type Housing Association Occupancy Assured Tenancy Date 29 April 2026 Background The resident lives in a 3-bedroom house. She has an upstairs […]
Decision Case ID 202341614 Decision type Investigation Landlord Bury Metropolitan Borough Council Landlord type Local Authority Occupancy Secure Tenancy Date 29 April 2026 Background The resident lives in a flat. In February 2023, she […]
Decision Case ID 202518190 Decision type Investigation Landlord City of Westminster Council Landlord type Local Authority / ALMO or TMO Occupancy Flexible Tenancy Date 29 April 2026 Background The resident lives in a ground […]