ForHousing Limited (202415730)
The complaint is about the landlord’s: Response to the resident’s concerns about the standard of its repairs to her property. Complaint handling.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
Loading...
Incommunities Limited (202347575)
The complaint is about the landlord’s handling of: Reports of damp and mould in the property. The associated complaint.
London Borough of Islington (202329050)
The complaint is about the landlord’s handling of the resident’s housing assignment application.
London Borough of Newham (202218560)
The complaint is about the landlord’s response to the resident’s reports of: A banging noise from the roof. Birds nesting in the extractor fan. A roof leak in August 2021. Low water pressure and banging pipes. We have also investigated the landlord’s: Complaint handling. Record keeping.
Norwich City Council (202421372)
The complaint is about the landlord’s: Handling of remedial works following a leak. Response to the resident’s reports of damage to personal belongings.
Rooftop Housing Association Limited (202327056)
The complaint is about the landlord’s handling of the resident’s reports of a leak resulting in damp and mould. We have also investigated the landlord’s complaint handling.
Sandwell Metropolitan Borough Council (202417205)
The complaint is about the landlord’s handling of the resident’s reports of damp and mould in a bedroom.
Southern Housing (202329683)
The complaint is about the landlord’s: Communication about legal action against the resident’s neighbour. Response to the resident’s request to be moved. Handling of the associated complaint.
Stonewater Limited (202417872)
The complaint is about the landlord’s handling of: The resident’s reports of grounds maintenance issues in the communal garden. The associated complaint.
A2Dominion Housing Group Limited (202334401)
This complaint is about the landlord’s handling of repairs to the carpet in the communal area.