We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202424318 Decision type Investigation Landlord London Borough of Lewisham Landlord type Local Authority Occupancy Secure tenancy Date 12 May 2026 Background The resident lives in a first-floor flat. He was unhappy […]
Decision Case ID 202451567 Decision type Investigation Landlord London Borough of Newham Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 12 May 2026 Background The property is a 2-bed flat on […]
Decision Case ID 202528897 Decision type Investigation Landlord Newlon Housing Trust Landlord type Housing Association Occupancy Applicant Date 12 May 2026 Background The applicant applied to buy a shared ownership property. The landlord refused […]
Decision Case ID 202418562 Decision type Investigation Landlord Notting Hill Genesis Landlord type Housing Association Occupancy Assured Tenancy Date 12 May 2026 Background The resident was dissatisfied that the landlord had not replaced her […]
Decision Case ID 202414024 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Leaseholder Date 12 May 2026 Background The resident reported a leak coming through the window of her newborn son’s bedroom. […]
Decision Case ID 202345799 Decision type Investigation Landlord Regenda Limited Landlord type Housing Association Occupancy Assured Tenancy Date 12 May 2026 Background In July 2023 the resident reported antisocial behaviour (ASB) by her neighbours, including […]
Decision Case ID 202416251 Decision type Investigation Landlord Southern Housing Landlord type Housing Association Occupancy Shared Ownership Date 12 May 2026 Background After receiving the final service charge account for 2022/23, the resident asked for […]
Decision Case ID 202348551 Decision type Investigation Landlord Sovereign Network Group Landlord type Housing Association Occupancy Shared Ownership Date 12 May 2026 Background The property is a flat within a block. The landlord […]
Decision Case ID 202431078 Decision type Investigation Landlord Sovereign Network Group Landlord type Housing Association Occupancy Assured Tenancy Date 12 May 2026 Background In July 2024 the resident reported faults with the intercom system. This […]
Decision Case ID 202533249 Decision type Investigation Landlord Sovereign Network Group Landlord type Housing Association Occupancy Assured Tenancy Date 12 May 2026 Background The resident has asthma and a lung condition, which require careful […]