London & Quadrant Housing Trust (202430917)
The complaint is about the landlord’s handling of balcony repairs.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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London Borough of Wandsworth (202341764)
The complaint is about the landlord’s handling of the resident’s reports of noise transference from an upstairs neighbour. We have also considered the landlord’s complaints handling.
Metropolitan Thames Valley Housing (MTV) (202321906)
The complaint is about the landlord’s handling of the resident’s: Concerns regarding his allocated parking space and the associated parking management. Complaint.
Paragon Asra Housing Limited (202228944)
The complaint is about the landlord's handling of the resident’s: Concerns about repairs following the end of the defects period. Request for CCTV. Request for information about a travel card and car club. Request for a prepaid envelope. Request for a notice for their car park space. We have also considered the landlord’s complaint handling.
Paragon Asra Housing Limited (202421014)
The complaint is about the landlord’s: Handling of the installation of a new front door; Response to the resident’s reports of an odour from the front door; Complaint handling.
Rochdale Boroughwide Housing Limited (202339589)
REPORT COMPLAINT 202339589 Rochdale Boroughwide Housing Limited 17 September 2025 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the […]
Sanctuary Housing Association (202338653)
The complaint is about the landlord’s handling of: The information given as part of the resident’s application for housing. The condition of the property upon moving in and the repairs needed. The associated complaint.
Torus62 Limited (202424582)
The complaint is about the landlord’s response to the resident’s concerns about the affordability of the property during the sign-up process.
Town and Country Housing (202451395)
The complaint is about the landlord’s handling of damp and mould. We have also investigated the landlord’s complaint handling.
A2Dominion Housing Group Limited (202453488)
The complaint is about the landlord’s handling of the resident’s reports of excessive heat in communal corridors. We have also considered the landlord’s complaint handling.