Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
Decision Case ID 202414406 Decision type Investigation Landlord Great Places Housing Association Landlord type Housing Association Occupancy Assured Tenancy Date 30 October 2025 Background The resident lives in a 3-bedroom semi-detached home. He raised […]
Decision Case ID 202421521 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 30 October 2025 Background The resident lives in a block of flats and has […]
Decision Case ID 202440302 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 30 October 2025 Background The resident lives in a ground floor flat with communal […]
Decision Case ID 202419912 Decision type Investigation Landlord London Borough of Lambeth Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 30 October 2025 Background The resident lives in a ground-floor 2-bedroom […]
Decision Case ID 202435916 Decision type Investigation Landlord London Borough of Lewisham Landlord type Local Authority Occupancy Secure Tenancy Date 30 October 2025 Background The resident is a single parent with 4 children, aged […]
Decision Case ID 202439983 Decision type Investigation Landlord London Borough of Newham Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 October 2025 Background The resident lives in a 2-bedroom, […]
Decision Case ID 202343802 Decision type Investigation Landlord Manchester City Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 October 2025 Background The resident, who has since terminated his tenancy, […]
Decision Case ID 202321625 Decision type Investigation Landlord Notting Hill Genesis Landlord type Housing Association Occupancy Assured Tenancy Date 30 October 2025 Background The resident lives in a basement flat with her son and daughter. […]
Decision Case ID 202343750 Decision type Investigation Landlord Orbit Housing Association Limited Landlord type Housing Association Occupancy Secure Tenancy Date 30 October 2025 Background The resident lives in a 3-bedroom house under an agreement […]
Decision Case ID 202336564 Decision type Investigation Landlord Origin Housing Limited Landlord type Housing Association Occupancy Secure Tenancy Date 30 October 2025 Background The resident lives in a 2-bedroom flat on the ground floor with […]