Harlow District Council (202325682)
The complaint is about the landlord’s handling of repairs to the resident’s shower.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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London Borough of Havering Council (202323075)
The complaint is about the landlord’s response to the resident’s concerns about the use of a pram shed.
London Borough of Havering Council (202340938)
The complaint is about the resident’s reports of antisocial behaviour (ASB) and noise nuisance by a neighbour. We have also investigated the landlord’s complaint handling.
London Borough of Lambeth (202323039)
The complaint is about the landlord's handling of: A payment of compensation for a missed appointment. The resident’s complaint.
Peabody Trust (202308088)
The complaint is about the landlord’s: Response to the resident’s dissatisfaction about an annual rent increase. Handling of the resident’s reports of communal issues and a water leak in his property. Complaint handling.
Rykneld Homes Limited (202318634)
The complaint is about the landlord’s assessment of the resident’s application to join the housing register.
Sanctuary Housing Association (202422105)
The complaint is about the landlord’s handling of the request to repair the resident’s roof.
Southern Housing (202330022)
The complaint is about the landlord’s handling of the resident’s reports of antisocial behaviour (ASB) from a neighbour. We have also considered the landlord’s complaint handling.
Southwark Council (202306282)
The resident’s complaint is about the landlord’s handling of: His liability insurance claim. A roof leak, damp and mould. Heating and hot water repairs. Loose cables. His complaint.
Stonewater Limited (202316469)
The complaint is about the landlord’s response to the resident concerns about: The quality of cleaning and maintenance services provided. Its fire safety checks. We have also considered the landlord’s complaint handling.