London & Quadrant Housing Trust (202409790)
The complaint is about the landlord’s handling of the resident’s concerns regarding repairs and maintenance matters, and her associated complaint.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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London Borough of Hillingdon (202453498)
Decision Case ID 202453498 Decision type Investigation Landlord London Borough of Hillingdon Landlord type Local Authority Occupancy Secure Tenancy Date 20 October 2025 Background The resident moved into the property, a one bedroom first […]
One Housing Group Limited (202345367)
Decision Case ID 202345367 Decision type Investigation Landlord One Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 20 October 2025 Background The resident has an assured tenancy with the landlord. The […]
London & Quadrant Housing Trust (202426691)
Decision Case ID 202426691 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 17 October 2025 Background The resident is the assured shorthold tenant of […]
London Borough of Hammersmith and Fulham (202327538)
Decision Case ID 202327538 Decision type Investigation Landlord London Borough of Hammersmith and Fulham Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 17 October 2025 Background The resident lives in […]
Ocean Housing Limited (202339274)
Decision Case ID 202339274 Decision type Investigation Landlord Ocean Housing Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 16 October 2025 Background The resident lived in a 2-bedroom property. They lived with […]
Peabody Trust (202445643)
Decision Case ID 202445643 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Assured Tenancy Date 17 October 2025 Background The resident lives in a 2-bedroom flat which is located within a […]
Birmingham City Council (202427475)
Decision Case ID 202427475 Decision type Investigation Landlord Birmingham City Council Landlord type Local Authority Occupancy Secure Tenancy Date 16 October 2025 Background The resident lives in a 2-bed flat within a high-rise block. […]
ForHousing Limited (202445978)
The complaint is about the landlord's handling of: repairs to the roof and gutter and the subsequent damp and mould. the associated complaint.
Hexagon Housing Association Limited (202214477)
The complaint is about the landlord’s response to the resident’s request for information regarding the materials used on the building. We have also considered the landlord’s complaint handling as part of the investigation.